Privacy Policy

Please note: This English translation is provided for your convenience. Only the German version of this privacy policy is legally binding.

With the following privacy policy, we would like to inform you about the types of your personal data (hereinafter also referred to as “data”) that we process, for what purposes and to what extent. The privacy policy applies to all processing of personal data carried out by us, both in the context of providing our services and in particular on our websites, in mobile applications and within external online presences, such as our social media profiles (hereinafter collectively referred to as “online services”).

The terms used are not gender-specific.

• Introduction
• Controller
• Overview of Processing
• Relevant Legal Bases
• Security Measures
• Transfer of Personal Data
• Data Processing in Third Countries
• Erasure of Data
• Use of Cookies
• Business Services
• Provision of the Online Services and Web Hosting
• Web Analytics with Google Analytics
• Blogs and Publication Media
• Contact and Enquiry Management
• Video Conferencing and Online Consultation
• Promotional Communication via Email, Post, Fax or Telephone
• Presences on Social Networks (Social Media)
• Changes and Updates to the Privacy Policy
• Rights of Data Subjects
• Definitions

Anne Krenzin
Diplom-Oecotrophologin (Nutrition Scientist)
Balthasarstrasse 5
50670 Cologne, Germany

Authorised representative:
Anne Krenzin

Email:
info@dein-gesundheitsmanager.com

Legal notice:
www.dein-gesundheitsmanager.com/impressum

The following overview summarises the types of data processed and the purposes of their processing and refers to the data subjects concerned.

Types of data processed

• Master data.
• Payment data.
• Contact data.
• Content data.
• Contract data.
• Usage data.
• Meta and communication data.

Categories of data subjects

• Customers.
• Prospective customers.
• Communication partners.
• Users.
• Business and contractual partners.
• Pupils / students / participants.

Purposes of processing

• Provision of contractual services and customer service.
• Contact requests and communication.
• Security measures.
• Direct marketing.
• Office and organisational procedures.
• Management and answering of enquiries.
• Feedback.
• Marketing.
• Reach measurement.
• Provision of our online services and user-friendliness.
• Information technology infrastructure.

Below you will find an overview of the legal bases of the GDPR on the basis of which we process personal data. Please note that, in addition to the provisions of the GDPR, national data protection regulations may apply in your or our country of residence or registered office. Should more specific legal bases be relevant in individual cases, we will inform you of these in the privacy policy.

• Consent (Art. 6(1)(a) GDPR) – The data subject has given consent to the processing of his or her personal data for one or more specific purposes.
• Performance of a contract and pre-contractual requests (Art. 6(1)(b) GDPR) – Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
• Legal obligation (Art. 6(1)(c) GDPR) – Processing is necessary for compliance with a legal obligation to which the controller is subject.
• Legitimate interests (Art. 6(1)(f) GDPR) – Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data.

In addition to the data protection regulations of the General Data Protection Regulation, national data protection regulations apply in Germany. These include in particular the Act on the Protection against Misuse of Personal Data in Data Processing (Federal Data Protection Act – BDSG). The BDSG contains in particular special provisions on the right of access, the right to erasure, the right to object, the processing of special categories of personal data, processing for other purposes and transmission, as well as automated individual decision-making including profiling. It also regulates data processing for employment purposes (§ 26 BDSG), in particular with regard to the establishment, performance or termination of employment relationships and the consent of employees. Furthermore, the data protection laws of the individual German federal states may apply.

In accordance with the legal requirements and taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing, as well as the varying likelihood and severity of the risk to the rights and freedoms of natural persons, we take appropriate technical and organisational measures to ensure a level of protection appropriate to the risk.

These measures include, in particular, safeguarding the confidentiality, integrity and availability of data by controlling physical and electronic access to the data, as well as access to, input, disclosure, ensuring availability and separation of the data. We have also established procedures to ensure that data subjects' rights are exercised, that data is erased and that we respond to threats to the data. Furthermore, we take the protection of personal data into account as early as the development or selection of hardware, software and procedures, in accordance with the principle of data protection by design and by default.

TLS encryption (https): To protect the data you transmit via our online services, we use TLS encryption. You can recognise such encrypted connections by the prefix https:// in the address bar of your browser.

In the course of our processing of personal data, it may happen that the data is transferred to or disclosed to other bodies, companies, legally independent organisational units or persons. Recipients of this data may include, for example, service providers commissioned with IT tasks or providers of services and content that are embedded in a website. In such cases, we observe the legal requirements and in particular conclude appropriate contracts or agreements with the recipients of your data that serve to protect your data.

If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)), or if the processing takes place in the context of the use of third-party services or the disclosure or transfer of data to other persons, bodies or companies, this is only done in accordance with the legal requirements.

Subject to express consent or a transfer required by contract or law, we only process data, or have it processed, in third countries with a recognised level of data protection, on the basis of contractual obligations through so-called standard contractual clauses of the EU Commission, where certifications exist or on the basis of binding corporate rules (Art. 44 to 49 GDPR, information page of the EU Commission: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection_en).

The data processed by us will be erased in accordance with the legal requirements as soon as the consents permitting its processing are withdrawn or other permissions cease to apply (e.g. if the purpose of processing this data no longer applies or it is no longer required for the purpose). If the data is not erased because it is required for other and legally permissible purposes, its processing will be restricted to these purposes. This means that the data will be blocked and not processed for other purposes. This applies, for example, to data that must be retained for commercial or tax law reasons or whose storage is necessary for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person.

Our privacy notices may also contain further information on the retention and erasure of data, which takes precedence for the respective processing operations.

Cookies are small text files or other storage records that store information on end devices and read information from them. We only set cookies for web analytics with Google Analytics, and only if you have given your prior consent (see “Web Analytics with Google Analytics”). We do not use marketing or advertising services.

Independently of this, we use your browser's local storage for two technically necessary entries. These remain on your device and are transmitted neither to us nor to third parties:

• Language selection: stores whether you use our online services in German or English once you choose a language yourself, so that later visits open the language version you chose. Nothing is stored unless you make a choice; your browser’s language setting is not evaluated for this purpose.
• Cookie settings: stores your choice in the cookie banner (whether or not you have consented to Google Analytics), so that your decision is respected and the banner does not appear again on every visit.

• Legal bases: The storage is strictly necessary in order to provide the functions you have expressly requested (§ 25(2) No. 2 TDDDG, German Telecommunications Digital Services Data Protection Act); consent is not required for this. Insofar as personal data is processed in this context: legitimate interests (Art. 6(1)(f) GDPR).
• Storage period: The entries remain stored until you delete them via your browser settings.

Consent and withdrawal: Cookies and services requiring consent are only loaded after you have selected “Accept” in the cookie banner. If you decline, you will not suffer any disadvantage. You can withdraw your consent at any time with effect for the future – using the button below or the “Cookie Settings” link in the footer of every page. The legal basis for cookies requiring consent is § 25(1) TDDDG in conjunction with Art. 6(1)(a) GDPR.

Open cookie settings

We process data of our contractual and business partners, e.g. customers and prospective customers (collectively referred to as “contractual partners”), in the context of contractual and comparable legal relationships and related measures, and in the context of communication with contractual partners (or pre-contractually), e.g. to answer enquiries.

We process this data in order to fulfil our contractual obligations. These include, in particular, the obligations to provide the agreed services, any update obligations and remedies in the event of warranty and other performance disruptions. In addition, we process the data to safeguard our rights and for the purpose of the administrative tasks associated with these obligations and business organisation. Furthermore, we process the data on the basis of our legitimate interests in proper and economical business management and in security measures to protect our contractual partners and our business operations from misuse and from threats to their data, secrets, information and rights (e.g. for the involvement of telecommunications, transport and other auxiliary services as well as subcontractors, banks, tax and legal advisors, payment service providers or tax authorities). Within the framework of applicable law, we only pass on the data of contractual partners to third parties insofar as this is necessary for the aforementioned purposes or to fulfil legal obligations. Contractual partners will be informed about further forms of processing, e.g. for marketing purposes, within the framework of this privacy policy.

We inform contractual partners which data is required for the aforementioned purposes before or during data collection, e.g. in online forms, by special marking (e.g. colours) or symbols (e.g. asterisks or similar), or in person.

We erase the data after the expiry of statutory warranty and comparable obligations, i.e. generally after 4 years, unless it must be retained for statutory archiving reasons. The statutory retention period is ten years for documents relevant under tax law as well as for commercial books, inventories, opening balance sheets, annual financial statements, the work instructions and other organisational documents required to understand these documents, and accounting vouchers, and six years for received commercial and business letters and copies of dispatched commercial and business letters. The period begins at the end of the calendar year in which the last entry was made in the book, the inventory, opening balance sheet, annual financial statement or management report was prepared, the commercial or business letter was received or sent, or the accounting voucher was created, or the record was made or the other documents were created.

Insofar as we use third-party providers or platforms to provide our services, the terms and conditions and privacy notices of the respective third-party providers or platforms apply in the relationship between the users and the providers.

• Types of data processed: Master data (e.g. names, addresses); payment data (e.g. bank details, invoices, payment history); contact data (e.g. email, telephone numbers); contract data (e.g. subject matter of contract, term, customer category); usage data (e.g. websites visited, interest in content, access times); meta and communication data (e.g. device information, IP addresses).
• Data subjects: Customers; prospective customers; business and contractual partners; pupils / students / participants.
• Purposes of processing: Provision of contractual services and customer service; security measures; contact requests and communication; office and organisational procedures; management and answering of enquiries.
• Legal bases: Performance of a contract and pre-contractual requests (Art. 6(1)(b) GDPR); legal obligation (Art. 6(1)(c) GDPR); legitimate interests (Art. 6(1)(f) GDPR).

Further information on processing operations, procedures and services:

• Educational and training services: We process the data of the participants in our educational and training offers (uniformly referred to as “trainees”) in order to be able to provide our training services to them. The data processed, the type, scope, purpose and necessity of its processing are determined by the underlying contractual and training relationship. The forms of processing also include performance assessment and the evaluation of our services and those of the teachers. In the course of our activities, we may also process special categories of data, in particular information on the health of the trainees as well as data revealing ethnic origin, political opinions, religious or philosophical beliefs. Where necessary, we obtain the express consent of the trainees for this and otherwise process the special categories of data only if this is necessary for the provision of the training services, for purposes of health care, social protection or the protection of vital interests of the trainees; legal bases: performance of a contract and pre-contractual requests (Art. 6(1)(b) GDPR).

We process users' data in order to be able to provide our online services to them. For this purpose, we process the user's IP address, which is necessary to transmit the content and functions of our online services to the user's browser or device.

• Types of data processed: Usage data (e.g. websites visited, interest in content, access times); meta and communication data (e.g. device information, IP addresses).
• Data subjects: Users (e.g. website visitors, users of online services).
• Purposes of processing: Provision of our online services and user-friendliness; information technology infrastructure (operation and provision of information systems and technical equipment (computers, servers, etc.)); security measures.
• Legal bases: Legitimate interests (Art. 6(1)(f) GDPR).

Further information on processing operations, procedures and services:

• Provision of online services on rented storage space: To provide our online services, we use storage space, computing capacity and software that we rent or otherwise obtain from a corresponding server provider (also referred to as a “web host”); legal bases: legitimate interests (Art. 6(1)(f) GDPR).
• Collection of access data and log files: Access to our online services is logged in the form of so-called “server log files”. The server log files may include the address and name of the web pages and files accessed, date and time of access, data volumes transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page) and, as a rule, IP addresses and the requesting provider. The server log files can be used on the one hand for security purposes, e.g. to prevent server overload (especially in the case of abusive attacks, so-called DDoS attacks), and on the other hand to ensure the utilisation and stability of the servers; legal bases: legitimate interests (Art. 6(1)(f) GDPR); erasure of data: log file information is stored for a maximum of 30 days and then erased or anonymised. Data whose further retention is required for evidentiary purposes is excluded from erasure until the respective incident has been finally clarified.
• Hostinger: Services in the field of providing information technology infrastructure and related services (e.g. storage space and/or computing capacity); service provider: Hostinger, UAB, Švitrigailos str. 34, LT-03230 Vilnius, Lithuania; legal bases: legitimate interests (Art. 6(1)(f) GDPR); website: https://www.hostinger.com/; privacy policy: https://www.hostinger.com/legal/privacy-policy; data processing agreement: https://www.hostinger.com/legal/dpa.

If you have given your consent, we use Google Analytics 4 to evaluate the use of our online services, e.g. which pages and articles are viewed, how visitors reach our site and which links (such as to book orders or to the podcast) are clicked. This helps us improve our content. Without your consent, Google Analytics is not loaded and no data is transmitted to Google.

For this purpose, Google Analytics sets cookies and processes pseudonymous usage data. We do not transmit plain data such as names or email addresses; for booking enquiries, only the selected service is recorded. According to Google, Google Analytics 4 does not store IP addresses but only uses them briefly to determine the approximate location (e.g. country, city). We have deactivated Google signals and features for personalising advertising.

• Types of data processed: usage data (e.g. websites visited, interest in content, access times, links clicked, time spent); meta and communication data (e.g. device information, browser, operating system, screen resolution, language setting, approximate location, referring website).
• Data subjects: users (e.g. website visitors).
• Purposes of processing: reach measurement (e.g. access statistics, recognition of returning visitors); provision of our online services and user-friendliness.
• Legal bases: consent (Art. 6(1)(a) GDPR; § 25(1) TDDDG).
• Cookies and storage period: “_ga” and “_ga_56JGJX28HF” (distinguishing visitors and sessions), each for up to 2 years. Event data stored in Google Analytics is deleted after 14 months.
• Transfer to third countries: Data may be transferred to Google LLC in the USA. Google LLC is certified under the EU-US Data Privacy Framework (adequacy decision of the EU Commission, Art. 45 GDPR); the EU Commission’s standard contractual clauses apply in addition.
• Withdrawal: You can withdraw your consent at any time with effect for the future, using the button below or the “Cookie Settings” link in the footer of every page. Any Google Analytics cookies already set will be removed.

Open cookie settings

Further information:

• Google Analytics: web analytics, reach measurement and measurement of user flows; service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; legal bases: consent (Art. 6(1)(a) GDPR); website: https://marketingplatform.google.com/about/analytics/; privacy policy: https://policies.google.com/privacy; data processing agreement and standard contractual clauses: https://business.safety.google/adsprocessorterms/; opt-out: browser add-on to deactivate Google Analytics: https://tools.google.com/dlpage/gaoptout.

We use blogs or comparable means of online communication and publication (hereinafter “publication medium”). Readers' data is processed for the purposes of the publication medium only to the extent necessary for its presentation and for communication between authors and readers or for security reasons. For the rest, we refer to the information on the processing of visitors to our publication medium within the scope of this privacy notice.

• Types of data processed: Master data (e.g. names, addresses); contact data (e.g. email, telephone numbers); content data (e.g. entries in online forms); usage data (e.g. websites visited, interest in content, access times); meta and communication data (e.g. device information, IP addresses).
• Data subjects: Users (e.g. website visitors, users of online services).
• Purposes of processing: Provision of contractual services and customer service; feedback (e.g. collecting feedback via online form); provision of our online services and user-friendliness.
• Legal bases: Legitimate interests (Art. 6(1)(f) GDPR).

When you contact us (e.g. via contact form, email, telephone or social media) and within the framework of existing user and business relationships, the information provided by the enquiring persons is processed insofar as this is necessary to answer the contact enquiries and any requested measures.

• Types of data processed: Contact data (e.g. email, telephone numbers); content data (e.g. entries in online forms); usage data (e.g. websites visited, interest in content, access times); meta and communication data (e.g. device information, IP addresses).
• Data subjects: Communication partners.
• Purposes of processing: Contact requests and communication; management and answering of enquiries; feedback (e.g. collecting feedback via online form); provision of our online services and user-friendliness.
• Legal bases: Legitimate interests (Art. 6(1)(f) GDPR); performance of a contract and pre-contractual requests (Art. 6(1)(b) GDPR).

Further information on processing operations, procedures and services:

• Contact form: When users contact us via our contact form, email or other means of communication, we process the data provided to us in this context in order to handle the matter communicated; legal bases: performance of a contract and pre-contractual requests (Art. 6(1)(b) GDPR), legitimate interests (Art. 6(1)(f) GDPR).

Our 1:1 nutrition consultation takes place exclusively via video call. For this purpose, we use – by arrangement with you – platforms and applications of other providers (hereinafter referred to as “conference platforms”).

Data processed by conference platforms: When participating in a video call, the conference platforms process the personal data of the participants. The scope of processing depends on which data is requested in the context of a specific communication (e.g. access data or real names) and which optional information is provided by the participants. In addition to processing for the purpose of conducting the call, participants' data may also be processed by the conference platforms for security purposes or service optimisation. The data processed includes personal details (first name, last name), contact information (e.g. email address, telephone number), profile pictures, the IP address of the internet connection, information about the participants' devices, their operating system and settings, as well as information about the content of the communication, i.e. chat entries and audio and video data.

Health data: In the course of a nutrition consultation, information about your health may be discussed. We only process these special categories of personal data (Art. 9 GDPR) insofar as they are necessary for the consultation and you have expressly consented to their processing (Art. 9(2)(a) GDPR).

Recordings: Should calls be recorded, we will inform you in advance and obtain your express consent.

Data protection measures for participants: For details on how your data is processed by the conference platforms, please refer to their privacy notices and choose the security and privacy settings that are best for you in the platform settings. Please also ensure data and privacy protection in the background of your recording for the duration of a video call (e.g. by informing housemates, locking doors and using the background blur function, where technically possible).

• Types of data processed: Master data (e.g. names, addresses); contact data (e.g. email, telephone numbers); content data (e.g. conversation content, health information); usage data (e.g. access times); meta and communication data (e.g. device information, IP addresses).
• Data subjects: Customers; prospective customers; communication partners.
• Purposes of processing: Provision of contractual services and customer service; contact requests and communication.
• Legal bases: Performance of a contract and pre-contractual requests (Art. 6(1)(b) GDPR); legitimate interests (Art. 6(1)(f) GDPR); for health data: express consent (Art. 9(2)(a) GDPR).

Further information on processing operations, procedures and services:

• Google Meet: Video conferencing service; service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; website: https://meet.google.com/; privacy policy: https://policies.google.com/privacy.
• FaceTime: Video and audio calls for Apple devices; service provider: Apple Distribution International Limited, Hollyhill Industrial Estate, Hollyhill, Cork, Ireland; website: https://www.apple.com/; privacy policy: https://www.apple.com/legal/privacy/.
• WhatsApp: Messenger with video and audio call function; service provider: WhatsApp Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland; website: https://www.whatsapp.com/; privacy policy: https://www.whatsapp.com/legal/privacy-policy-eea.

We process personal data for the purposes of promotional communication, which may take place via various channels, such as email, telephone, post or fax, in accordance with the legal requirements.

Recipients have the right to withdraw consent given at any time or to object to promotional communication at any time.

After withdrawal or objection, we store the data required to prove the previous authorisation to contact or send information for up to three years after the end of the year of the withdrawal or objection on the basis of our legitimate interests. The processing of this data is limited to the purpose of a possible defence against claims. On the basis of the legitimate interest in permanently observing the users' withdrawal or objection, we also store the data required to avoid renewed contact (e.g. depending on the communication channel, the email address, telephone number, name).

• Types of data processed: Master data (e.g. names, addresses); contact data (e.g. email, telephone numbers).
• Data subjects: Communication partners.
• Purposes of processing: Direct marketing (e.g. by email or post).
• Legal bases: Consent (Art. 6(1)(a) GDPR); legitimate interests (Art. 6(1)(f) GDPR).

We maintain online presences within social networks and process user data in this context in order to communicate with the users active there or to offer information about us.

We would like to point out that user data may be processed outside the European Union. This may result in risks for users, for example because it could make it more difficult to enforce users' rights.

Furthermore, user data within social networks is generally processed for market research and advertising purposes. For example, usage profiles can be created based on user behaviour and the resulting interests of the users. The usage profiles can in turn be used, for example, to place advertisements within and outside the networks that presumably correspond to the interests of the users. For these purposes, cookies are usually stored on the users' computers, in which the usage behaviour and interests of the users are stored. Furthermore, data can also be stored in the usage profiles independently of the devices used by the users (especially if the users are members of the respective platforms and are logged in to them).

For a detailed description of the respective forms of processing and the options to object (opt-out), we refer to the privacy policies and information provided by the operators of the respective networks.

In the case of requests for information and the assertion of data subject rights, we also point out that these can be asserted most effectively with the providers. Only the providers have access to the users' data and can take appropriate measures and provide information directly. Should you nevertheless require assistance, you can contact us.

• Types of data processed: Contact data (e.g. email, telephone numbers); content data (e.g. entries in online forms); usage data (e.g. websites visited, interest in content, access times); meta and communication data (e.g. device information, IP addresses).
• Data subjects: Users (e.g. website visitors, users of online services).
• Purposes of processing: Contact requests and communication; feedback (e.g. collecting feedback via online form); marketing.
• Legal bases: Legitimate interests (Art. 6(1)(f) GDPR).

Further information on processing operations, procedures and services:

• Instagram: Social network; service provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; legal bases: legitimate interests (Art. 6(1)(f) GDPR); website: https://www.instagram.com; privacy policy: https://instagram.com/about/legal/privacy.
• Facebook pages: Profiles within the social network Facebook – We are jointly responsible with Meta Platforms Ireland Limited for the collection (but not the further processing) of data of visitors to our Facebook page (so-called “fan page”). This data includes information about the types of content users view or interact with, or the actions they take (see “Things you and others do and provide” in the Facebook Data Policy: https://www.facebook.com/policy), as well as information about the devices used by users (e.g. IP addresses, operating system, browser type, language settings, cookie data; see “Device Information” in the Facebook Data Policy: https://www.facebook.com/policy). As explained in the Facebook Data Policy under “How do we use this information?”, Facebook also collects and uses information to provide analytics services, so-called “Page Insights”, to page operators so that they can gain insights into how people interact with their pages and with the content associated with them. We have concluded a special agreement with Facebook (“Information about Page Insights”, https://www.facebook.com/legal/terms/page_controller_addendum), which regulates in particular which security measures Facebook must observe and in which Facebook has agreed to fulfil the rights of data subjects (i.e. users can, for example, send requests for information or erasure directly to Facebook). The rights of users (in particular to information, erasure, objection and complaint to the competent supervisory authority) are not restricted by the agreements with Facebook. Further information can be found in the “Information about Page Insights” (https://www.facebook.com/legal/terms/information_about_page_insights_data); service provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; legal bases: legitimate interests (Art. 6(1)(f) GDPR); website: https://www.facebook.com; privacy policy: https://www.facebook.com/about/privacy; standard contractual clauses (ensuring the level of data protection for processing in third countries): https://www.facebook.com/legal/EU_data_transfer_addendum; further information: joint controllership agreement: https://www.facebook.com/legal/terms/information_about_page_insights_data. The joint responsibility is limited to the collection by and transfer of data to Meta Platforms Ireland Limited, a company based in the EU. The further processing of the data is the sole responsibility of Meta Platforms Ireland Limited, which concerns in particular the transfer of the data to the parent company Meta Platforms, Inc. in the USA (on the basis of the standard contractual clauses concluded between Meta Platforms Ireland Limited and Meta Platforms, Inc.).

We ask you to regularly inform yourself about the content of our privacy policy. We adapt the privacy policy as soon as changes in the data processing carried out by us make this necessary. We will inform you as soon as the changes require an act of cooperation on your part (e.g. consent) or other individual notification.

Where we provide addresses and contact information of companies and organisations in this privacy policy, please note that the addresses may change over time, and please check the information before contacting them.

As a data subject, you are entitled to various rights under the GDPR, which arise in particular from Art. 15 to 21 GDPR:

• Right to object: You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is based on Art. 6(1)(e) or (f) GDPR; this also applies to profiling based on these provisions. If the personal data concerning you is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing; this also applies to profiling to the extent that it is related to such direct marketing.
• Right to withdraw consent: You have the right to withdraw consent given at any time.
• Right of access: You have the right to request confirmation as to whether data concerning you is being processed and to request access to this data as well as further information and a copy of the data in accordance with the legal requirements.
• Right to rectification: In accordance with the legal requirements, you have the right to request the completion of data concerning you or the rectification of incorrect data concerning you.
• Right to erasure and restriction of processing: In accordance with the legal requirements, you have the right to request that data concerning you be erased without undue delay or, alternatively, to request a restriction of the processing of the data in accordance with the legal requirements.
• Right to data portability: You have the right to receive data concerning you that you have provided to us in a structured, commonly used and machine-readable format in accordance with the legal requirements, or to request its transmission to another controller.
• Complaint to a supervisory authority: Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.

This section provides you with an overview of the terms used in this privacy policy. Many of the terms are taken from the law and are defined above all in Art. 4 GDPR. The legal definitions are binding. The following explanations, on the other hand, are primarily intended to aid understanding. The terms are sorted alphabetically.

• Controller: The “controller” is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
• Personal data: “Personal data” means any information relating to an identified or identifiable natural person (hereinafter “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier (e.g. cookie) or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
• Processing: “Processing” is any operation or set of operations performed on personal data, whether or not by automated means. The term is broad and covers practically every handling of data, be it collection, evaluation, storage, transmission or erasure.
• Profiles with user-related information: The processing of “profiles with user-related information”, or “profiles” for short, includes any kind of automated processing of personal data that consists of using this personal data to analyse, evaluate or predict certain personal aspects relating to a natural person (depending on the type of profiling, this may include different information concerning demographics, behaviour and interests, such as interaction with websites and their content, etc.) (e.g. interests in certain content or products, click behaviour on a website or location). Cookies and web beacons are often used for profiling purposes.
• Reach measurement: Reach measurement (also referred to as web analytics) is used to evaluate the flow of visitors to an online service and may include the behaviour or interests of visitors in certain information, such as the content of websites. With the help of reach analysis, website owners can, for example, recognise at what time visitors visit their website and what content they are interested in. This allows them, for example, to better adapt the content of the website to the needs of their visitors. For the purposes of reach analysis, pseudonymous cookies and web beacons are often used to recognise returning visitors and thus obtain more precise analyses of the use of an online service.
• Tracking: “Tracking” refers to the ability to trace the behaviour of users across several online services. As a rule, behavioural and interest information relating to the online services used is stored in cookies or on servers of the providers of the tracking technologies (so-called profiling). This information can then be used, for example, to show users advertisements that are likely to match their interests.